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Why does my bill amount change each month?
Summary
Your monthly WM invoice may vary due to several factors. Understanding these can help you anticipate changes and manage your account more effectively.
WM Fuel and Environmental Charges
WM vehicles are powered by fuel sources that fluctuate in price based on national market trends. These changes are reflected in the WM Fuel/Environmental Charge, which may increase or decrease depending on current fuel costs.
Service Agreement Adjustments
Your service agreement or service summary may include schedule rate adjustments or annual increases. These are typically outlined in your contract and may be based on inflation, operational costs, or other agreed-upon terms.
Additional Services
If you requested extra pickups, bulk item removal, or seasonal services, these will appear as additional charges on your invoice for that billing cycle.
Partial Payments or Prorations
If your previous payment was less than the full balance, the remaining amount will carry over and be added to your current invoice. This can make your bill appear higher than expected.
Prorated charges can occur when you change your plan or services mid-cycle. You’ll be billed only for the portion used, which may result in partial charges or credits on your next bill.
Local Fees or Taxes
Depending on your location, your invoice may include municipal fees, environmental surcharges, or state/local taxes that can change periodically.
Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.